Last Updated: August 19, 2026

Butiksoft Teknoloji A.Ş. (“Butiksoft”, “we”, “us”, or “our”) provides hotel and property management software and related services, including integrations that allow authorized users to interact with Butiksoft through third-party platforms such as ChatGPT.

This Privacy Policy explains how information is processed when you use the Butiksoft integration.

1. Information We Process

When you connect your Butiksoft account to ChatGPT or another supported service, we may process information necessary to authenticate your account and perform the actions you request.

Depending on your permissions and the requested operation, this may include:

  • Account and authentication information
  • Property and hotel information
  • Reservation information
  • Room types, rooms, availability, rates, and inventory
  • Guest information associated with hotel operations
  • Folio and operational transaction information
  • Hotel operational and reporting data
  • Technical information required to operate, secure, and troubleshoot the integration

The specific information accessed depends on the request made by the user and the permissions assigned to the authenticated Butiksoft account.

2. How We Use Information

Information accessed through the integration is used to:

  • Authenticate and authorize users
  • Retrieve information requested by users
  • Perform hotel management operations explicitly requested by authorized users
  • Maintain the security and reliability of the service
  • Diagnose technical problems
  • Prevent unauthorized access and abuse
  • Comply with applicable legal obligations

Butiksoft does not use data accessed through the ChatGPT integration for advertising purposes.

3. User Authorization and Access Control

Access to Butiksoft data requires authentication.

The integration operates according to the permissions associated with the authenticated Butiksoft user and property. Users may only access operations and information permitted by their Butiksoft account.

Users are responsible for maintaining the confidentiality and security of their Butiksoft credentials and connected accounts.

4. Third-Party Services

Butiksoft may integrate with third-party services, including OpenAI’s ChatGPT platform.

When a user chooses to connect Butiksoft with a third-party service, information necessary to process the user’s request may be transmitted between Butiksoft and that service.

Third-party services process information according to their own privacy policies and terms. Butiksoft does not control the independent data-processing practices of those services.

5. Data Sharing

Butiksoft does not sell personal information.

Information may be shared only where necessary:

  • To provide functionality explicitly requested by the user
  • With infrastructure or service providers required to operate Butiksoft
  • To comply with applicable laws, regulations, or lawful government requests
  • To protect the rights, security, and integrity of Butiksoft, its customers, and users

6. Data Security

Butiksoft uses appropriate technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

These measures may include encrypted communications, authentication mechanisms, authorization controls, access restrictions, logging, and infrastructure security controls.

No internet-based system can guarantee absolute security.

7. Data Retention

Information is retained only for as long as necessary to provide Butiksoft services, meet contractual requirements, maintain security and operational records, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Personal Data and Guest Information

Hotels and other accommodation businesses using Butiksoft may process personal information relating to their guests.

For such information, the relevant hotel or accommodation provider may act as the data controller, while Butiksoft may process information on its behalf as required to provide the service.

Users must only access and process guest information where they are legally authorized to do so.

9. International Data Processing

Depending on the services and infrastructure used to provide Butiksoft, information may be processed in jurisdictions other than the user’s country.

Where required by applicable law, Butiksoft implements appropriate safeguards for international transfers of personal data.

10. Your Rights

Depending on applicable data protection laws, individuals may have rights regarding their personal information, including rights to request access, correction, deletion, restriction, or information about processing.

Requests may be submitted to Butiksoft using the contact information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, integrations, legal requirements, or data-processing practices.

The current version will be published on the Butiksoft website with its effective date.

12. Contact

Butiksoft Teknoloji A.Ş.

Website: https://butiksoft.com

For privacy-related questions or requests, please contact Butiksoft through the official contact channels published on our website.