Faq

FREQUENTLY ASKED QUESTIONS

If you can't find the answer to your question here, contact us.

Cloud is the name given to the process of storing data on the internet. In short, instead of establishing and maintaining the information systems infrastructure required for the operation of your applications within your business, serving these applications over the internet is called Cloud Systems. In this way, you will not incur the initial infrastructure installation cost and will be saved from high operating and maintenance costs.

The program is designed as simple as possible. After a 1 hour training, you can easily learn the program. You can get 24/7 support from the customer representative in our support line where you get stuck.

Since our program is cloud based, it is backed up 2 times a day at 3 different locations.

Yes. Our program works integrated with all channels.

There is no limit on the number of users in Butiksoft. Thanks to detailed authorization definitions, you can authorize all employees of your company in line with their duties and use the system.

There is nothing you need to do for program updates. Once the update is released, when you open the program, your program will be updated automatically.

We have e-invoice integration. We integrin EDM E-Billing Information of Turkey's best entekrator.

Yes, you can use Butiksoft by downloading our applications from Google Play and App Store from anywhere you have internet access.

SMS and e-mails are automatically sent to your guests as a draft through the system after the reservation they make and after check-in/check-out. Extra fee is charged for SMS.

At Butiksoft, data and application security is one of the most important issues we pay attention to. We always provide the highest level of security with our hosting and technical infrastructure. In this field, we are constantly making the necessary updates in our system by constantly following the latest developments in the world.

By extracting a list of guests staying at your hotel, the XML files needed by the Police and Gendarmerie are created automatically and you can upload them to the Identification System at any time.

The first 30 days of use of Butiksoft is a trial period and is free. During the trial period, you can use the support services like all our other users and use the application as you wish.

License fee is determined according to the number of rooms as 1-10, 11-20, 21-30, 31-50. Prices are calculated annually. This fee includes Channel Management and 1 year Technical support package services of the program.